Customer comments
FAQ's (frequently asked questions)
Can I try a class first?
Generally we don't offer trial classes, but we do offer a money back guarantee. Jo Jingles is a new experience for every child and it may take them a few weeks to settle in so we don't expect them to respond at first in the same way as children who have been coming to the class for some time. If you've tried two or three weeks and you don't feel Jo Jingles is right for you and your child, we will give you a refund for the classes not taken.


I have older/younger children too. Can they come to class?
Yes, we welcome older/younger siblings of the children registered for class. All we ask is that if they are joining in as much as their paid-for sibling, you then pay for the additional child at our reduced rate.

Ideally, children of differing ages should be registered in the individual age-specific class to get the most out of the classes. However, we recognise that this is not always possible so please ask us about which age group might be the most suitable if you are bringing children of different ages.


What do I need to bring/wear to class?
Please ensure you and your child/ren are comfortably dressed as the classes require some sitting down/getting up and moving around.

We find that drinks and snacks are not needed for the children during the 30 or 45 minute classes, and some venues do not allow food or drink to be consumed.

What happens when my child is old enough to go to another class?
We usually move children up to the next age-specific class at the end of the term after their birthday. You will be able to state your preferences for class time and venue and we will do our best to accommodate your needs. Do bear in mind that the class age groups are just a guide and a less confident child may benefit from staying in their familiar class for a little longer. Equally, a very confident child may be moved up early if they need the extra stimulation of an older age group class.

Can I pay for individual classes?
We cannot offer a "pay per class" option as Jo Jingles is a structured activity with limited class numbers. To enable each child to get the most from the class it is necessary to have small, consistent groups each term. We provide a planned programme over the course of a term with each child playing an appropriate instrument. So, no fighting over who gets the drum - they all get a drum!