Can I try a class first?

We encourage parents and children to try a class and certain franchise areas will offer a free trial class (subject to availability and at the Franchisee's discretion). If you have booked and paid for classes we cannot always guarantee money back if you change your mind. Although we do understand that Jo Jingles is a new experience for a child we do encourage you to attend at least half a term to allow your child the time to settle in and make friends. Just as you wouldn’t expect your child to swim on their first swimming lesson, we don’t expect them to fully participate on their first Jo Jingles session! However, if you tried for three or four weeks and still feel that Jo Jingles is not right for you and your child, then any refunds for classes not taken can be discussed with your class teacher and local franchisee.

I have older/younger children too. Can they come to class?

What do I need to bring/wear to class?

What happens when my child is old enough to go to another class?

We usually move children up to the next age-specific class at the end of the term after their birthday. You will be able to state your preferences for class time and venue and we will do our best to accommodate your needs. Do bear in mind that the class age groups are just a guide and a less confident child may benefit from staying in their familiar class for a little longer. Equally, a very confident child may be moved up early if they need the extra stimulation of an older age group class   

Can I pay for individual classes?

We cannot offer a "pay per class" option as Jo Jingles is a structured activity with limited class numbers. To enable each child to get the most from the class it is necessary to have small, consistent groups each term. We provide a planned programme over the course of a term with each child playing an appropriate instrument. So, there’s no fighting over who gets the drum - they all get a drum!