FAQs

With the help of our cheery mascot doll ‘Jo’ our specially trained and experienced class teachers run the most popular and established music and movement classes across the UK, Ireland and now Australia!

?Can I try a class first?

Yes, we encourage it and some franchise areas will offer a free trial class (subject to availability and at the Franchisee's discretion).

?What if I change my mind?

Unfortunately if you have booked and paid for classes we cannot always guarantee money back if you change your mind. We understand that Jo Jingles is a new experience for a child but we do encourage you to attend at least half a term to allow your child the time to settle in and make friends. Following this, any refunds for classes not taken can be discussed with your class teacher and local franchisee.

?I have older/younger children too. Can they come to class?

Yes, we welcome older/younger siblings of those registered for class. If they would like to join in the class, you then pay for the additional child at a set rate agreed with the local teacher/franchisee.

?What do I need to bring/wear to class?

Dress comfortably as the classes are quite active and do require some sitting down, getting up and moving around. We find that drinks and snacks are not usually needed for the children during the 45-minute class, and some venues do not allow food or drink to be consumed on the premises, but do bring something with you if you feel your child may need a refreshment at some stage.

?What happens when my child is old enough to move to another class level?

We usually move children up to the next age-specific class at the end of the term after their birthday. You will be able to state your preferences for class time and venue and we will always do our best to accommodate your needs. Do bear in mind that the class age groups are just a guide and a less confident child may benefit from staying in their familiar class for a little longer. Equally, a very confident child may be moved up early if they need the extra stimulation of an older age group class. All children are individual!

?How much do classes cost?

Jo Jingles class prices start from c.£4.50 per session depending on the age-group of the class and prices do vary across the UK. In Ireland class prices start from €7 per session again depending on the class area. In many areas we provide a range of pricing options/discounts, plus special rates for siblings attending classes and we also provide a variety of class offers throughout the year. We do charge a Class Administration Fee of £3.60 per child per Term (@ September 2017) and if you require any further details on this please do contact Jo Jingles Head Office on 01494 778989.

?Can I pay for individual classes?

Generally we do not offer a "Pay Per Class" option as Jo Jingles is a structured activity with limited class numbers. To enable each child to get the most from the class it is necessary to have small, consistent groups each term. We provide a planned programme over the course of a term with each child playing an appropriate instrument.

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